Introducing Drift Help

A 100% free knowledge base for your startup

5.0/5
About

Drift Help is a simple and FREE help center that automates your support with chatbots that read your help documentation and provide real-time answers to your customer's questions on chat.

Would you recommend this product?
13 Reviews5.0/5

Definitely recommend this product to try out on your companies website. From conversational marketing, to conversational selling, to conversational helping.

Pros:

Completely free, and the bot routes visitors to the right help article

Cons:

Doesn't have video yet

Upvote (4)Share

Helping is the new selling, awesome that they added the knowledgebase option and made it free to use.

Pros:

Free and optimized for search

Cons:

Can't embed videos yet

Upvote (3)Share

I really like the simple straight forward explanation - would suggest that you give a heads-up of the upsell.

Pros:

free - seems simple

Cons:

suspicious of a trap play

Upvote (1)Share

We have used this product for over a week now and love it. We needed a place to host our new products FAQ's and this came along at the ideal time. Ticked all the boxes for what we needed - a place to host our content, look professional and easy to use for both us and the user. Can't believe it is free!

Pros:

Free, Easy to use, Links to bot, Professional Design and Interface, Create Content Fast, Great for users searching

Cons:

Video would be great.

Robert since you are using the free version, from what I can see the BOT is not included in the free version, unless you are on a "Trial" of the Paid Version. Correct?