Introducing Drift Help

A 100% free knowledge base for your startup


Drift Help is a simple and FREE help center that automates your support with chatbots that read your help documentation and provide real-time answers to your customer's questions on chat.

Would you recommend this product?
13 Reviews5.0/5

Definitely recommend this product to try out on your companies website. From conversational marketing, to conversational selling, to conversational helping.


Completely free, and the bot routes visitors to the right help article


Doesn't have video yet

Upvote (4)Share

Helping is the new selling, awesome that they added the knowledgebase option and made it free to use.


Free and optimized for search


Can't embed videos yet

Upvote (3)Share

I really like the simple straight forward explanation - would suggest that you give a heads-up of the upsell.


free - seems simple


suspicious of a trap play

Upvote (1)Share

We have used this product for over a week now and love it. We needed a place to host our new products FAQ's and this came along at the ideal time. Ticked all the boxes for what we needed - a place to host our content, look professional and easy to use for both us and the user. Can't believe it is free!


Free, Easy to use, Links to bot, Professional Design and Interface, Create Content Fast, Great for users searching


Video would be great.

Robert since you are using the free version, from what I can see the BOT is not included in the free version, unless you are on a "Trial" of the Paid Version. Correct?