hims

for sexual health, hair loss, and skincare

1.1•38 reviews•

99 followers

for sexual health, hair loss, and skincare

1.1•38 reviews•

99 followers

•

•

It’s not always easy to talk about your looks and health with your doctor. That’s why we created the Hims & Hers app. It’s the only personal wellness app that makes it easy—and affordable—to access prescriptions and products, and get the medical advice you need from real physicians. Especially about the topics that are just a little harder to discuss. If you know what we mean

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Promoted

hims Launches

Hims Anonymous Support GroupsTogether we can feel a little bit better.

Launched on April 8th, 2020

Hims Skin CareSo fresh and so clear. Skin care for men.

Launched on July 11th, 2018

himshims provides a clinically proven solution to treat ED

Launched on June 21st, 2018

HimsHelping men prevent hair loss, erectile dysfunction and more

Launched on November 3rd, 2017

1.1

Based on 38 reviews

Review hims?

Reviewers are overwhelmingly negative on hims, with the same complaints repeating: subscriptions are hard to cancel, renewals and charges often feel unclear or unauthorized, and support is slow, canned, and unwilling to refund even before shipment. Many describe the checkout and account flow as misleading, with poor visibility into renewals, addresses, and order status. On product results, feedback is mixed but mostly bad here: some say hair-loss or skincare treatments did not work or caused side effects, while one long-term hair-loss user said the medication was convenient and effective.

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•1 review

I used Hims because I had a couple month gap in my insurance due to changing jobs. I had two prescriptions. When I got my new insurance I cancelled my Hims prescriptions, or so I thought. Be very careful when canceling, and read every single bit of fine print. Only one of the prescriptions was cancelled, even though it seemed clear that I had cancelled my full subscription at the time. When I saw a payment come through, I immediately contacted Hims, same day, and before the item had shipped or had a tracking number. They sent me a stock canned response about needing a 48 hour notice to cancel and would not refund. Again, I got a notification from my bank that I had been charged and immediately contacted Hims. I saw that the item had not been shipped and requested a refund. The item is probably still sitting on a shelf and won't ship for a few days. It made me think that this is the way the company makes it's money. If you aren't paying very close attention, they will willingly rip you off. Pretty scammy.

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42 views1yr ago

•1 review

NOT TRANSPARENT. They hook you into an autopay subscription at the very end of your purchase, in my case, for Semaglutide weight loss injections. I stopped the injections due to complications after 4 shots, communicated with them that I had problems and had to stop, yet they billed me for a second installment. I explained that I thought I had bought only a single purchase but they said no it was a subscription and refused to refund the full amount of the second bill. To finally cancel the subscription, I was unable to find an easy way to do so on-line so I contacted them. They sent a link that required me to drill down about 7 levels before finding "Cancel Subscription". I find these tactics to be predatory in nature. It should be as easy to cancel as it is to purchase!!

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35 views1yr ago

•1 review

I bought it without looking into the reviews. They showed all positive reviews on their website. I have ordered the hair spray with great excitement. first, they mentioned its monthly payment subscription, but after two days they charged for 6 months' supply at a time. I reached them back and they are not convinced about the payment plan. what they mentioned while ordering is different and what happened is different. That is ok, I am compromised with the payment. I received the product in 5 days and i started the treatment on the same day. The next day I sprayed again and tried to massage gently with my fingers. OMG, I could see all the hair in my hand. I was panicked and shocked. Immediately I took head bath and i still see hair fall. Whatever the little hair i had, almost cleared 30% of them. Really depressed of this situation. I was struggling with hair fall and its like hitting with a hard stone my head with this adverse effect. Guys, please be careful. Being a medical research professional I got ditched with this product, cant imagine a common man.

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26 views3yr ago

•1 review

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42 views1yr ago

•1 review

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35 views1yr ago

•1 review

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26 views3yr ago