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Front 2.0

Shared team inboxes to manage Email, Twitter, SMS & more

From the maker

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Mathilde Collin
@collinmathilde · CEO, Frontapp
Thanks for asking. he have customers that use Front and a help desk (ex: they use front for partnerships@ + sales@ + press@ and could not do that in Freshdesk) and we have customers who switched from a ticketing system to Front (because they prefer to have email interactions with their customers than tickets + Front is much faster and simpler). Does that mak… See more

Discussion

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Mathilde Collin
@collinmathilde · CEO, Frontapp
We're excited to introduce Front 2.0, re-designed and re-coded from scratch: it’s faster and includes new features (real time activity, detailed analytics, advanced keyboard shortcuts). We're on a mission to change how teams communicate with the world for the better, and we believe this release is a big step in that direction. However, we'd love your feedbac… See more
David Senior
@djsenior13
Great service, love it, brilliant work Mathilde. We use Front everyday for deciding who in our team responds to user/client questions.
Andrew Mason
@andrewmason · founder detour.com former Groupon
We use Front at Detour and I love it. Used Zendesk for CS at Groupon and Zendesk was awesome compared to what existed before - Front is to Zendesk as Zendesk was to whatever came before. It makes working through tickets ridiculously fast.
Steven Sinofsky
@stevesi · a16z
Love the team! Wonderful to see the 2.0 work on the product. Congratulations!!
Pouyan Salehi
@psalehi · Co-founder, PersistIQ
Very well done!