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Freshconnect by Freshworks

Collaboration tool that focuses on context

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Freshconnect is a collaboration tool that gives you all the context. Avoid going back and forth between different tools to share information. Collaborate without having to copy-paste the context every time you discuss something!

With this launch, Freshconnect is available exclusively for Freshdesk and Freshsales users.

Around the web
Collaboration done the right way - Introducing FreshconnectBut aren't there enough collaboration tools in the market, you might ask? We thought so too. But we learnt that we were wrong. As Freshworks grew from a small team where people walked to each other to discuss work and collaborate, to a team that works across five different continents and seven different time zones, we have tried using many of these tools to help us get our work done.
FreshconnectSmrithi Parameswar
Freshworks Brings Context to Collaboration with Freshconnect | Markets InsiderNew solution empowers cross departmental customer engagement teams to collaborate where they work SAN BRUNO, Calif., Aug. 27, 2018 /PRNewswire/ -- Freshworks, the global leader in customer engagement cloud software, today announced the launch of Freshconnect, a new contextual collaboration solution for support and sales teams. Immediately available to Freshdesk and Freshsales users, the new collaboration tool makes it easy for customer-facing and internal teams to work more efficiently with each other on customer issues and sales deals.
markets.businessinsider.comfinanzen.net GmbH

Reviews

Aishwarya Hariharan
Pradeep Thangavel
Ghanesh RS
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Discussion

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Mayank dixit
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Smrithi Parameswar
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Dave PolyPro@davepoly · Building PostPilot.io. Huge Marvel geek.
The UI looks 👌💯
Upvote (5)·
Smrithi Parameswar
Smrithi ParameswarMaker@smrithii
@dave_poly Thank you! :)
Upvote (1)·
Srividya Sriram
Srividya SriramMaker@srividyasriram · Product Designer, Freshdesk Inc.
@dave_poly 🙏🙂
Upvote (1)·
Smrithi Parameswar
Smrithi ParameswarMaker@smrithii
@kwdinc Thank you for hunting us down! 🙌🏻 We are very excited to launch Freshconnect, contextual collaboration software for Freshdesk and Freshsales users. Freshconnect provides you with the following benefits: 1. Instant context - Invite anyone in your organisation to a discussion. Provide instant access to all the relevant information, resulting in faster and more effective collaboration. 2. No more conversational FOMO - Have focussed conversations about the work you are doing. View your discussions easily, without getting lost in multiple threads of conversations. 3. Link your sales and support teams - Freshconnect integrates your Freshdesk and Freshsales accounts. This allows users to have discussions in the context of a ticket or a deal and invite any teammate to help solve the problem more effectively.
Upvote (1)·
Amin Memon
Amin Memon@amin_memon
Can't get past the signup page :(
Upvote ·
Smrithi Parameswar
Smrithi ParameswarMaker@smrithii
@amin_memon Freshconnect is currently available exclusively for Freshdesk and Freshsales customers. Are you an existing user? Else, we can create an account for you
Upvote ·
Stowe Boyd
Stowe Boyd@stoweboyd · futurist, researcher, imperfectionist
I'd like to look at it, but don't have a Fresh account
Upvote ·
Smrithi Parameswar
Smrithi ParameswarMaker@smrithii
@stoweboyd Freshconnect is only available linked to a Freshdesk or Freshsales account. Would you be interested in signing up for either of the products and seeing how Freshconnect works with them?
Upvote ·