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FAQbot

Transform passive FAQ to a conversational experience

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Mathis André
Maker
@mathisandre · CEO & Co-Founder at Faqbot
Hello, Greetings from Belgium. I am Mathis, the Co-Founder & CEO of Faqbot. We are thrilled to be on Product Hunt. We launch Faqbot to enable companies to transform their FAQ webpage into conversational agent. So we don't have to listen to mind dumbing music and endless waiting queue when we call their customer support number. We are looking for product feedback, customer discovery and market validation. Also if you know a potential company that you wish to have Faqbot for their customer support team. Let us know what you think.
Narek Vardanyan@narek_vardanyan
@mathisandre great idea to use the bots for FAQ.
Mathis André
Maker
@mathisandre · CEO & Co-Founder at Faqbot
@narek_vardanyan Yes you are right, the current FAQs are painful and boring, bots are better.
Jake Peters@jakeapeters · CEO & Founder @HelpDocs
@mathisandre Hey Mathis! My company HelpDocs makes, well, help docs. Looks like there's an opportunity here for us to work together. Wanna chat about it?
Mathis André
Maker
@mathisandre · CEO & Co-Founder at Faqbot
@jakeapeters Yes! Send me an email at hey@faqbot.co, how did it go with the set up ?
Jake Peters@jakeapeters · CEO & Founder @HelpDocs
@mathisandre @faqbot Sure, sent! Had some trouble importing articles from our site, but I guess you usually import single FAQ pages, not whole KBs.
Mathis André
Maker
@mathisandre · CEO & Co-Founder at Faqbot
@jakeapeters @faqbot we can chat now. Yes we import only FAQs pages not whole KBs but soon!
Denny Wong
Maker
@dewotak · Co-founder of Faqbot
@mathisandre @jakeapeters @faqbot It was nice talking to you Jake. We will upload these and let you know. Thank you for testing Faqbot.
Hassan May Riggs@hassanriggs · Founder, Smart Alto
@mathisandre Congrats on the launch. There are chabots on the market that help companies understand which questions are most frequently asked (might not be an FAQ) and recommends additional FAQs. This has an interesting nexus with those firms (and potential shared customer base)
Mac Connolly@macconnollyco · Co-Founder / CEO, Agentless
It'd be awesome if you could integrate with intercom and grab our existing help desk articles
Mathis André
Maker
@mathisandre · CEO & Co-Founder at Faqbot
@macconnollyco Hey Mac, thank you for your feedback! It's in our plan =)
Matthew Bleistern@bleistern · Founder at Hynt
I have been looking for exactly this. Looking forward to trying it out!
Mathis André
Maker
@mathisandre · CEO & Co-Founder at Faqbot
@bleistern Good to know, you can sign up now and let us know what do you think!
Denny Wong
Maker
@dewotak · Co-founder of Faqbot
@bleistern Great. Just signup here for free : https://faqbot.co/app/signup/basic/ Let us know.
Thomas Ketchell@tomketch · CEO, Sutori
Congrats on the launch @dewotak - this looks like a neat product for help desks.
Denny Wong
Maker
@dewotak · Co-founder of Faqbot
@tomketch Great to read you here. We believe there is much room for improvement in self-service support as an alternative for customer support. While enhancing customer engagement and reducing/structuring of customer support workload. #realvalue ;)
Dominique Dejonghe@dominique · Chief Conductor , Pensato.org
Great idea. Chatbots are the next thing!
Mathis André
Maker
@mathisandre · CEO & Co-Founder at Faqbot
@dominique Thank you for our conversation and cool for your feedback!