DoNotPay Travel

Get paid when the price drops on flights & hotels. 100% Free

get it
#4 Product of the DayMarch 14, 2018

Automatic flight and hotel price protection.

  • Mariana Reis
    Mariana ReisInteraction designer at Intuit

    On paper it's a great idea


    Everything else

    There's no easy way to browse what the product is exactly, what permissions it needs or even where in the world it works from the landing page. On clicking begin, being immediately asked to login in to my Gmail also did not help with the trust issue at all.

    How are these people making money again? And then the next screen, asking for a phone number. No transparency as to how many steps this setup process has. Heck, I didnt even know I was going through one. I stopped there in distrust and went back to read the comments here, to find out the geo requirements. Product discovery you guys. Enable it.

    Mariana Reis has used this product for one day.
  • John Tompkins
    John TompkinsElectrical Engineer



    Credit Card Fraud

    I went ahead and tried it. I didn't get any savings and my credit card was used two times for online purchases of $600 and $1150 at Columbia Sportswear and Value City Furniture. This happened within 24 hours of me inputting my credit card info into their system. I talked to their customer service and they insist it wasn't them and they are not at fault. It just seems too coincidental that this happened today. I would AVOID THIS AT ALL COSTS!

    John Tompkins has used this product for one day.
You need to become a Contributor to join the discussion.
Shobhit Puri
Shobhit Puri@shobhit_puri · Android Lead and Architect at TradeRev
@jbrowder1 Great concept! Couple of questions: 1) When signing up, it mentions : "DoNotPay needs access to your booking confirmation emails. However, it has no access at all to your personal ones." However the permission asked for is "View your email messages" and "Search your email messages", which seems for all messages. Can you throw some light on how are you making sure that it only accesses the booking confirmation emails and my personal emails never reach your servers? Is it by limiting the fetched emails using search? 2) Is it available for users in Canada? I wasn't able to login/signup and was stuck in a signIn loop. Also the Terms & Conditions here: do not mention Canada. Who Can Use The Service? The Service is available to U.S. residents or residents of Puerto Rico or residents of the United Kingdom who are eighteen (18) years of age and older, have a valid email address, a valid credit card, and have enrolled in the Service at We reserve the right to refuse access to the Service or cancel your account at any time for any reason. However after Googling, it seems from the news articles that DoNotPay is available in Canada as well. Is it only for the parking ticket service?
Ryan Marr
Ryan Marr@ryanmarr · Product Manager,
@jbrowder1 @shobhit_puri I'm also in Canada, also in loop, also V curious re: first point
Jack Smith
Jack Smith@_jacksmith · Serial Entrepreneur & Startup Adviser
I tried to sign up, but I'm stuck in an endless loop where I auth my gmail account, then it tells me to auth it again (already received an email confirming it connected)
Ben Tossell
Ben TossellHunter@bentossell ·
@_jacksmith thats odd! I managed to auth, then enter my other details. likely a bug cc @jbrowder1
Shobhit Puri
Shobhit Puri@shobhit_puri · Android Lead and Architect at TradeRev
@_jacksmith Same thing is happening with me.
Mateo Morrison
Mateo Morrison@mateomorrison · Founder, CEO at Fangoo
@_jacksmith Same thing
Shaun Tollerton
Shaun Tollerton@tollerton · Senior Product Designer at Deliveroo
@_jacksmith Same. 😭
Noah Ruede
Noah Ruede@noah_ruede · NYC-based Product Manager/UX Designer
@_jacksmith Same as well.
Ben Tossell
Ben TossellHunter@bentossell ·
Much needed addition to the DoNotPay family!
Felix Kaiser
Felix Kaiser@felixkaiser · Customer Experience Manager at Swisscom
> However, it has no access at all to your personal [email] Bullshit, right? It asks permission to access email, so it can access all.
Jordan Gonen
Jordan Gonen@jrdngonen · trying my best.
beautiful design @alexbanaga , as always great job Josh!