Crisp 2.0

All-in-one solution to communicate with your customers

#3 Product of the DayMarch 21, 2017
Discussion
Would you recommend this product?
11 Reviews4.5/5
This is very encouraging. It's time to build real competition to Intercom, whose pricing is ridiculous and customer service abyssmal. Not to mention the clunky messaging. I am really looking forward to using this.
Upvote (23)Share
@nicoprincen Hi Nicolas! We trust that good competition is what drives a market. At Crisp, our values are : fair pricing, minimalism, and good customer support. As CEO, I like chatting with customers as well. It's important to use your own software to understand users!
Upvote (14)Share
Hiring
@nicoprincen I haven't heard a bad word about Intercom until this 🙄
@nivo0o0 eh the pricing bit is at least true. It's crazy pricey, especially for early stage companies
Upvote (10)Share
@nicoprincen sorry to hear you've had a bad experience. It upsets us to hear that :( Pricing is something we are actively addressing at the moment. We hope to have an update for you later this year. We want Intercom to be affordable for businesses of all shapes and sizes–unfortunately, that's really tricky so we're taking our time to make sure we get it right.
I appreciate your reaching out. All the CEOs I know are happy with the idea of Intercom more than with the product itself. After a few weeks it's shortcomings are pretty clear, and the very inflexible pricing leads to very unpleasant surprises when you grow. It's pretty obvious that the company abuses its deep integration to its clients BI to maintain very high prices. It will take competition to bring prices down quite dramatically, as Intercom has not been taking this issue seriously on its own. I am generally a champion of innovative companies and I never find myself criticizing other companies, but this one I feel is really pushing it. Happy to see very high quality products like Crisp or Batch pop up and bring something new.
Upvote (18)Share
Thank you Tristan! Over the last six month, Crisp Team worked on a revolutionary new version. We trust in a world where Business is closer and personal with customers. As communicating with users requires some time, we made Crisp 2.0 as a simple, and pleasant solution to communicate with customers everyday. From communication, user management, to analytics, many features are built-in to keep all your customers in one place. We hope that you'll like it and our team is here if you have questions :D
Baptiste, CEO at Crisp
Upvote (20)Share
@baptistejamin Love the product and the referral system actually buys me coffee now ☕️ Use mine to buy me a cup of black gold ;) https://crisp.chat/?ta=eeUwqPXaTm
Upvote (1)Share
Crisp is really an amazing product !
Upvote (19)Share
@nico_bst Thank you Nicolas :)
Tried it for the low pricing. But stayed for the feature set and stability. Really works great across web, email, and mobile and allows our small game dev agency to act like it has a giant sales and customer response team.
@david_fox Crisp has always been made for small companies. I hope that you'll like the new release!
I like the messenger integration feature