Confirmic Cookie Widget

@richard_vibert Really like this Richard. We've just done a bunch of work around updating our policies etc and given that privacy is pretty core to our product (doopoll is a real time survey company) I researched a heap of different implementations. One question I have is about how the 'scroll to accept' functionality goes down with legal advice. Is scrolling an acceptable consent?

Hey @iammarcthomas , thanks for the comment and glad you like the product! Under GDPR, what counts as consent does not have a binary answer. It is defined in Article 4(11) as: “any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her”. Now, some companies have taken that to mean that just by landing on a webpage consumers are consenting to the use of cookies. This is very unethical and that's the state of the vast majority of cookie notices today. First thing to note is: scroll to consent is optional when using Metomic. You don't have to use it. But, we do believe that scroll to consent is a step in the right direction towards an ethical internet. Yes, giving users two buttons - one to accept and one to decline cookies - would make lawyers happier, but we believe that design and GDPR compliance should not be viewed as a zero sum game. The most important thing is this: Don't use scroll to consent as a way for data subjects to give consent by accident. Use it as a way to make privacy part of your user experience, with data subjects consciously aware of what's happening. If we realise that our scroll to consent functionality is making users accidentally consent, then we will improve it. We are putting consumers first. We are not here to give organisations a way to do the bare minimum in ticking the GDPR box, but instead a way to make transparency and privacy a new element of their brand's image. (I should finally note that the interpretation of consent can depend on the regulator in the country. For example, in the UK you can find more information here: https://ico.org.uk/for-organisat... ) As an appropriate disclosure: I am not a lawyer. I am just heavily interested in and passionate about data privacy and GDPR so I have been studying it for a while now.

@richard_vibert This was an incredible answer. The principles you outlined are also how we understand and think about privacy. Great work all round.

@richard_vibert Massive congrats on the launch! Amazing execution. 🙌

@jovisjoseph the lesser of four evils, my friend: sidebar, banner, pop up, or widget I'll go with the widget every time as it feels like the least intrusive in prototyping - agree there's a lot of stuff out there you can put on your site, but we'll step out of the way when not needed. Intercom (for example - it's a product I love) will persist. We don't need to do that, so we don't :)

@_shxl I agree with that... tbh my product also have such a widget. So i really loved the fact it only appears when its required.

Hey Sam! Thanks so much for the feedback :) Regarding ads - absolutely not. The tool is a consent manager, and designed to give our customers the ability to control what features appear / load on their website. We don't have any affiliation with any ad networks whatsoever (and have no plans to!) For update / change / review - we added a `Metomic.raise()` method to the documentation here - https://documentation.metomic.io - hope this helps! B

Hey Oliver - if you pop up on Intercom through the dashboard or the site we'll be more than happy to correct it for you :)

@notdanielfosco Hey man! Thanks so much for the feedback! Really valuable to us as this is very early days :D You're absolutely right! I thought a lot about the ethics of this feature whilst designing it, and whilst it's not 100% there, I'd say it's definitely a step in the right direction, and here's my thinking (and some context): • Incumbents in the space are pretty evil in my opinion. Scroll to consent isn't a feature we thought of ourselves, but one we saw our competitors using to acquire data-hungry customers such as media companies. So the context is: you have probably visited a site that has used scroll to consent, but you just haven't noticed it because the cookie banner disappeared instead of telling you what it was doing. That's what I'd consider an unethical implementation of scrolling to consent. I'd rather compete with them, but ensure it's as ethical as can be - and there's a ways to go there but rest assured, we're on it :) • The question for me as a designer became how do you turn 'implicit consent' like the above into a more user-directed action? You can try your very best to make the user notice and then in turn make a more informed decision about their data. This to me speaks to the volume of the transition, and there's certainly work to do there - I would personally say we're only 30% there in ensuring the user scrolling actually sees the progress indicator and diverts their attention from the webpage to the Consent Manager. So I'm prototyping a few things that will increase the volume and hopefully address this :D • Lastly, scrolling hella fast down a page is something people totally do - I'm currently testing a few different capped speeds for scroll to consent so that you don't inadvertently opt-in to something you don't want to. As well as that, we'll be rolling out an Undo button to make sure you get the opportunity to review what you did. I hope the above mitigates any concerns about the ethics of the feature, because the intention isn't for it to be a dark pattern - but to turn an existing dark pattern, already on the rest of the web - into something that empowers users with transparency. Thanks again for your feedback, Daniel! If you have anything else please please please do let me know so we can make this better. :D

@Jeremie we need this on our website.