Reviewers see Coinbase as a simple, approachable entry point to crypto, with an easy trading flow, clear interface, real-time prices, and even a useful API for some users. Several say it helps onboard newcomers, and a founder of
MintLocke also praises its onboarding and on-ramp tools. But the praise is tempered by repeated complaints about high fees, weak customer support, network or app reliability issues, limited asset breadth, and in a few harsher cases, blocked accounts and missing rewards.