Happy Warrior

Wow! A buyer claimed in a review that my item arrived late. I have tracking that proves the item arrived early. Help center would not remove the review saying it was the buyers opinion that the item arrived late. Even though I could prove it wasn't true with tracking. They said they couldn't remove it but would have the higher ups look at it. Then they changed their name to peach claiming to be a supervisor. All the previous messages were then sent by peach though. Clearly a lie. Incredibly Ridiculous! I've never experienced customer service this insulting or that cared so little about providing customer service. Never use Mercari!

Massive scam. They will steal your money. The Fees are ridiculous and they just don't pay out the rewards advertised. They advertise that some crypto you can get over 5% a year in rewards but they just flat out don't pay. customer service is basically non existent. It took customer service two hours to tell me they couldn't help with the problem. Most of the time was spent "checking the issue". After leaving this message they suggest trying to contact customer service. Please save your time and money by choosing another service.