ClaimCompass

They have informed me my claim was successful, few months ago. I provided account information yet I never received any compensation. Whenever I request an update they are ignoring me or asking for more time but they never say why or what is happening. They clearly stay by the fact that my claim was successful (first stated in March, now July) they just reject to talk about compensation I should have receive from that claim... I would NOT recommend ClaimCompass to anyone. They don't respond to mail's, show zero respect to their users, and are overall A FROUD and scam.. Clearly stole my money

I'm waiting for 2 years my compensation, the last update was in 05.02.2019, that was about: "Escalating your case to a National Enforcement Body". I tried to contact the company by email to ask how it was going, but I received automatics answers. So, here I'm, waiting for answers.

This service is important, but they do a poor job. Not familiar with EC 261/2004 - filed my claim under the wrong section of the regulation and I got denied. I could have done a better job myself (though went through them because the airline never responded to the complaint I filed) but they lost my opportunity.