Cirkul

A water bottle that customizes the flavor of your water

2.4•124 reviews•

58 followers

A water bottle that customizes the flavor of your water

2.4•124 reviews•

58 followers

Visit website

Physical Products

Cirkul is a water bottle that provides custom flavors for your water.

Cirkul Reviews

The community submitted 124 reviews to tell us what they like about Cirkul, what Cirkul can do better, and more.

2.4

Based on 124 reviews

Review Cirkul?

Reviewers like the core idea: Cirkul helps many people drink more water, offers a wide range of flavors, and lets them control flavor strength. But the dominant view is frustration. The most repeated complaint is that cartridges often run out far sooner than advertised, sometimes after only one to three bottles, making the system feel expensive. Many also report artificial or overly sweet flavors, hard suction, loud slurping, leaks, weak insulation, slow shipping, damaged orders, and poor customer service, especially around returns, subscriptions, and cancellations.

+121

Summarized with AI

Pros

helps increase water intake (23)

variety of flavors (23)

flavor customization (13)

available at retail stores (11)

stainless steel bottle option (5)

Cons

flavors do not last as advertised (45)

poor customer service (31)

slow shipping (29)

expensive cartridges (23)

artificial aftertaste (19)

inconsistent flavor strength (19)

leaking bottles (18)

difficult to drink from (15)

auto-ship issues (12)

bottle not insulated (7)

Pros

Cons

Reviews

Most Informative

Founder Reviews

Other Reviews (124)

View all

•1 review

I needed a way to drink more water and the Cirkul commercials drew me in. It took over a week to get the tumblers and 10 different cartridges by Fed Ex. Could have been a FedEx issue or a cirkul shipping department issue. Once we recd the products we set them up and tried a few different cartridges. They were not tasty at all with a terrible artificial/chemical flavor and aftertaste. And this is the main buyer beware…. I reached out to their customer service and if you buy through Cirkul, they do not do returns. I explained that my issue with the flavors and they said their products are consumables and can’t be returned. It does say this on their website so my bad. So DO NOTBUT THROUGH CIRKUL. Buy at Walmart or Target so you can do returns. But if you don’t like artificial flavors or a chemical after taste, don’t even try.

What's great

available at retail stores (11)

What needs improvement

poor customer service (31)no refund policy (7)artificial aftertaste (19)slow shipping (29)

Report

1 view1yr ago

•1 review

If I could give zero stars I would. I bought a bundle and installed the cartridge and I couldn’t get any water through the spout. I looked up and found out a few people had the same problems. I contacted customer support and they refused to help me until I sent proof of purchase to them. I emailed them back and told them it was a CHRISTmas gift. The still insisted I give proof of purchase. Just to answer a question, I didn’t ask for a refund or a new bottle. Just asking a question you have to have proof of purchase. So when I told them I was going to leave them negative feedback they all of a sudden asked if they could assist me. I threw the bottle away and will never give them a dime of my money.

What needs improvement

poor customer service (31)difficult to drink from (15)

Report

1yr ago

•1 review

I really loved Cirul bottles at first but then i started realizing they just weren't lasting ver long. I took one apart one day because i had just changed it and was already out of flavor. After taking it apart i saw that the cartridge was actually still full. It just wasnt dispensing flavor. I contacted Cirkul and they offered a couple things to try to get it to work and then offered me 2 free ones. I have done everything they've suggested and stillvhave this issue. They really need to make some improvements to the cartridges so people aren't wasting money throwing away full cartridges thinking they're empty. When it actually works I do like it. Also making the wrapper that holds the liquid clear would be nice.

What needs improvement

inconsistent flavor strength (19)flavors do not last as advertised (45)

Report

2yr ago

•1 review

First of all, the flavors do not last near as long as what they advertise. I have the 32 oz bottle and I only get about 1 and a half flavor out of it, and I leave mine set at 4 which is there recommendation to get the max flavor to last 6 fills of a 22 oz bottle so I'm getting just over 2 fills of a 20 oz bottle size. Another issue I have is that the ice melts extremely fast in my bottle. I can fill it all the way to the top with ice and fill the remaining bottle with water, and the ice melts within about an hour or so. I'm not exactly sure what the bottle is made out of but even in a regular cup, the ice lasts longer than that. I just don't understand why ice melts so quickly in these bottles when I fill it completely full of ice. I am constantly having to dump water out and refill with ice and water every hour or so. It's extremely frustrating. I would not recommend the cirkul bottle to anyone for these reasons.

What needs improvement

flavors do not last as advertised (45)bottle not insulated (7)

Report

3yr ago

•1 review

Cirkul is a great alternative to plain water, juice and soda. I switched to Cirkul when powder water flavors started making my stomach hurt, I want to say it was the aspartame. Cirkul does not use aspartame and seems like the healthiest option, besides plain water. I have tried some flavors of Cirkul and I would say fruit punch is the best and is delicious. I hated all the lemonades, I have had which include two different classic lemonades, a pink lemonade and a raspberry lemonade. They all had a chemical taste to them! Stay away from the lemonades. I feel the plans are the way to go for the best price but stay away from expedited shipping, it does not actually get to you any faster. I also, disagree with 6 fill ups for each flavor, I get about 3 to 4 20oz bottles and usually use only a 4 to 5 flavor setting. I will keep using cirkul but think they should look into biodegradable packing for their flavor tubes.

What needs improvement

flavors do not last as advertised (45)artificial aftertaste (19)slow shipping (29)

Report

3yr ago

•1 review

Here we go again. I just received an email thanking me for my order. I DID NOT PLACE AN ORDER! This is the second time that I have been signed up for an auto ship plan. I DON'T WANT ANY AUTO SHIP PLAN MESSING UP MY BANK ACCOUNTS!!!!!. I can and will order what I want, when I want it. When are you going to learn that, not everyone wants you to auto ship and auto bill? It is time to make sure this is reviewed online in as many places as I can find. As far as the flavors go? I do not use artificial sweeteners because of the aftertaste. There are few flavor cartridges I can really stomach. As a result most of their flavors taste the same to me. They all taste like the artificial sweetener after taste. They should make some with natural sugars from regular fruits like apple juice. I love apple juice but the artificial sweeteners override and kill the natural flavor of the apple.

What needs improvement

artificial aftertaste (19)auto-ship issues (12)

Report

3yr ago

•1 review

The spout forces you to literally suck way too hard (this will definitely cause wrinkles around your mouth). I gave up straws for that reason and this is worse. I want bigger swallows of water. The flavor didn't last through even one bottle. I thought it must be broken as I only had the setting on 3. I started at 1 and worked my way up. The lid leaks. It doesn't fit in a car drink holder and you can't sit it on the seat because it leaks. I didn't get the other cartridges I ordered. The numbers are hardly even visible. They should be in an alternate color so you can see what setting you are on. The cartridges are expensive. I was drinking 5 bottles of lemon water a day. I wanted to be more environmentally friendly. But there is not a single positive thing about this bottle. I'll keep looking.

What needs improvement

flavors do not last as advertised (45)difficult to drink from (15)expensive cartridges (23)leaking bottles (18)

Report

3yr ago

•1 review

My sister bought me a starter kit and some extra flavor cartridges as a gift. I am one of those people who hates drinking water because it seems boring to me and I am most likely addicted to sugar. I had high expectations for the product as I had seen so many people raving about it online. However, when I started using my new bottle and the cartridges I was immediately disappointed. The ability to select the flavor intensity was disappointing to me. Even having the setting where Cirkul suggests (3) the flavor is pretty weak and the cartridge definitely did not last for 6 full bottles which means it will have to be replaced sooner. Additionally the shipping times when I signed up for a Cirkul trial I have heard are quite slow and there is little likelihood that the 6 cartridges I signed up to get as my subscription plan would last me an entire month. So basically that means I would be back to drinking non flavored tap water to make up the difference. It strikes me as a clever product but with a lot of flaws or imperfections like what I have already mentioned.

What needs improvement

inconsistent flavor strength (19)flavors do not last as advertised (45)slow shipping (29)

Report

3yr ago

•1 review

Similar to others, the flavor is very inconsistent - some sips are sweet and flavorful, and the next are basically water. The claim that you can get 6 bottles on a "moderate" setting is COMPLETELY UNTRUE. I set it on 4 and by the third bottle I have to set it to 8 to get a little bit of flavor. Tried it with three different cartridges - all the same experience, so it wasn't some kind of fluke. Seems like too much money, inconvenience and waste (those cartridges aren't reusable) to keep buying it. Plenty of zero-sugar flavored water alternatives out there.

What needs improvement

inconsistent flavor strength (19)flavors do not last as advertised (45)expensive cartridges (23)

Report

3yr ago

•1 review

I've used Cirkul for 6 months, had a subscription to monthly shipments and never had an issue until this month. My shipment arrived today, Before I opened the package, it was leaking. When I got the bag opened, everything in the package was wet and sticky. The paper inside the bag couldn't even be read any longer where the ink had bled from getting wet from the cartridges. I could tell that 8 of my 16 cartridges were empty after rinsing them off so that they were not sticky any longer. I notified the company immediately. "Joseph" asked that I send him photos of the packaging, cartridges, and to let him know how many were damaged. I uploaded all the photos I had taken and told him 8 cartridges were damaged. His reply was that they would send me 4 replacement cartridges for my inconvenience and that I could just rinse those 8 off and use them. I replied to him that I couldn't use a cartridge that was empty and those 8 were completely empty. He replies back that he can send me 6 replacements for my inconvenience but not more. I replied that wasn't good enough, and I would just cancel my subscription and file dispute on the charge. His only reply was to do what I needed to do. I can tell now that they really do not care for their customers like all the other reviews state.

What needs improvement

poor customer service (31)auto-ship issues (12)leaking bottles (18)

Report

3yr ago