ChatWhale

Use Faceboook Messenger to gamify your customer loyalty.

#2 Product of the DayJuly 03, 2018

Gamify your customer communication with chatbots and loyalty rewards.

Use your Faceboook Page and Messenger to provide a unique experience for your customers.

* Leverage #1 mobile app, all your customers already have

* Automate customer engagement - drive sales with loyalty offers

* Communicate with your customers using the most effective channel

Discussion
Would you recommend this product?
19 Reviews5.0/5

Such a cool tool for businesses. I've seen huge brands like Nike use chat bots to drive comms with their customers but their solution always seemed pretty basic and meh. I think adding something like a scratch card element makes loyalty a little more fun - could totally see this growing into a complete loyalty suite. Perfect for small businesses too who already use Facebook to promote deals.

Great work!

Pros:

Slick and easy to use

Cons:

Nothing so far

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MakerPro
Thanks Nabeena, yes this is the start of a suite of customer engagement products, really happy to hear you like it. #launchlove
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This is exactly what I've been looking for, ChatWhale seems like a great way to up the interaction with my customers on Facebook. I've looked at other chatbots before, but I really like the gamification that ChatWhale provides.

Pros:

Easy to use interface

Cons:

None

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MakerPro
Thanks Saurabh, appreciate your comments and review. Its so awesome to hear positive feedback on launch day, after months of hard work!!

Growth Marketers and Business Owners - This is a MUST have tool in your arsenal to up your game. Now a days everybody is talking about chatbots and they are ubiquitous. ChatWhale brings a fresh spin to chat bots with simple scratchcard offers that drives sales and automates customer engagement.

Unlike other growth tools like Vyper.io and BrandQuiz which takes the users to outside Facebook, Chatwhale with its scratchcards within in FB messenger, get the engagement going and growing within messenger. Don't get me wrong, products like Vyper, Brandquiz, Chatfuel etc have their own place, so does ChatWhale. It depends on your usecase, and ChatWhale deserves a place in your marketing arsenal.

I would love the limitations on On the Everything You Need plan revised higher to make it really usable. Upto 2500 Subscribers, upto 10000 Messages and 2 Facebook will be fair.

Pros:

Fast. Easy. Effective.

Cons:

Some learning curve, as expected with any growth tool.

On the Everything You Need plan, limitations are not commensurate with the price.

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MakerPro
Thanks for the comments Vinod, understand your comments, we will review the plans, and make some adjustments this week. Thanks again.

Great tool for marketers, I can't wait for it to be integrated with some of the top ecommerce platforms, the idea behind it + ecom = amazing!

Pros:

Easy of use

Cons:

Nothing so far

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Nice work Ian! Love the concept - are you looking to grow the types of gamification tools businesses can offer? i.e. Stampcards as well as scratchcards?
MakerPro
@nabeenam yes this is effectively a beta launch. We've been working on this product since last year. We've created a base for lots of different types of engagement, but were keen (impatient) to get something out, to get some feedback on where our customers would like to see it go... From your perspective, what would you like to see...?
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@iannaylor ultimately it would be great to see some kind of points based program where if a customer tags themselves at the business location, shares a photo, adds a review etc they can earn points - initiating the chatbot to update the customer on no. of points they have and what their next reward might be!
MakerPro
Some great suggestions @nabeenam I love it! I can see our dev team is going to be busy from some time to come. The next update we were going to add was around incentivising sharing of offers, to aid organic growth... Would you find that useful...?
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@iannaylor would that work with your scratch cards? Allowing customers to try again if they share your business page for example?
MakerPro
yes @nabeenam thats the exact use case we had in mind to start with. So a business could have low odd of winning, with a few retrys only, then earn more retrys by sharing to friends etc. Do you think that would be useful for your business?
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