Business Sidekick #15: "Customer Service: Then, Now, And The Future"

What's going to happen in 10 years from now in custserv?

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Justyna PolaczykMaker@ms_polaczyk · LiveChat
My guest was Shep Hyken, customer experience expert, New York Times bestselling author, and experienced magician! We were talking about the evolution of customer service and the future of customer experience.