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Robert Stephens
@rstephens · Founder, Geek Squad. Co-founder, @assist
This is so brilliant. Once a customer messages a business, they will NEVER want to return to voice calls for most transactions. With asynchronous chat, customers will finally be able to "record these chats for quality purposes".
This solves the "app discovery" problem for users, and means many companies will transact more revenue through this channel than t… See more
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Ryan Hoover
@rrhoover · Founder, Product Hunt
Moving into Path Talk territory. cc @davemorin
Some Guy
@ghobs91 · Head Of Winging It, Denarri
To play devils advocate here, if personal messages and conversations with companies we do business with are mixed together, doesn't messenger run the risk of essentially becoming email?
Eddie
@eglozman · Co-Founder, Wysp
This is going to prove to be a huge winner for Facebook, especially since it had initial backlash with the separation of the Facebook App and its messages. This will make the B2C experience seamless and friendly. Bravo!
Ashish Pandhi
@ashpangeek · Founder, Bettr.io
This is incredible. It'll make Facebook messenger even more essential for the average person.