Hey Product Hunt! 👋 I’m Deepak, founder of IotaBot. We built IotaBot around a simple problem: small businesses get customer questions across their website, WhatsApp, Instagram and email, but they often can't reply quickly enough. A delayed reply can mean a lost sale or an unhappy customer. Most chatbots can answer questions. We wanted IotaBot to do more. With IotaBot, businesses can: • Train the AI on their own website, faq and business information • Answer customers across multiple channels like through your website chat widget, instagram, whatsapp, emails. • Track orders and retrieve information through APIs • Take actions such as updating customer information or anyhting which can be performed using connected rest api's • Hand complicated conversations to a human • Manage conversations from one place The goal is simple: help small businesses provide the kind of fast support that larger companies can afford. We're launching Iotabot on Product Hunt to get honest feedback from people building, selling and supporting customers. If you try it, I'd love to know: What would you want an AI customer support agent to do that existing chatbots still don't do well? Thanks for checking out IotaBot! 🚀

iotabot.com

AI customer support that answers, acts, and hands off

AI customer support that answers, acts, and hands off