Stetos.co
Insight infrastructure. Listen at scale.
45 followers
Insight infrastructure. Listen at scale.
45 followers
Deploy AI agents to conduct qualitative interviews at scale. Turn thousands of conversations into actionable insights instantly. Engage your users with natural conversations and action them through dynamic outcomes. End to end conversations on voice and chat that allow you to understand even what you didn't knew you needed to understand.
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A most companies have feedback in fragments everywhere like you mentioned intercom, slack, email. can stetos pull in existing transcripts from other tools for analysis, or is it strictly for conversations happening within the stetos ageent?
@miguel_fierro_m
What’s the unlock vs. running the same interview through a generic voice agent? Is it the follow-up logic, the analysis layer, or something else under the hood?
@ernesto_santiago_g_ Thanks for your question, Ernesto! And it's a good one.
To put it simply, all of the above and a little more.
End-to-end, our agents are designed specifically for these types of interactions, from the distribution capabilities and the ability to be an always on surface for insight ; to in-session behavior. We provide a stablished performance baseline. The agents are designed to improve the likelihood of reaching the user's set objective while allowing enough flexibility to identify what isn't being thought of beforehand.
Added to this, it runs full circle from a UX perspective by giving you the ability to dynamically route users to actions or rewards based on the interaction.
The analytics pipeline both gives you the granularity of analysis on each session and 2 levels of synthesis, at project and agent level. Insights ready to use and metrics you can measure over time.
Currently the surfaces for deployment are pretty standard, we will be adding more and more atypical surfaces soon enough where we believe there's a lot of insight to be captured. Always focused on natural conversation and spontaneous interaction.
In short, stetos.co is optimized for quality and speed all the way throughout the process from capture to insight and we will keep improving on that.
Thanks again! And feel free to check out the demo.
Yeah listening and hearing are two different things haha. Curious to know how good you can extract the key knowledge from the convos
@ilyaforfun Hi there Ilya!
You can try it yourself. Have a look at the demo or even better, you can create a Free account and build your first agent in a minute or two.
Thanks for the comment and feel free to reach out if you have any other questions.
If you want to check out the demo here's the link.
https://www.stetos.co/demo/demo_oKErd7NssCgI