How are you managing customer reviews without spending hours on them?

We're exploring ways to make online reputation management simpler for local businesses.

Managing Google reviews, responding to customer feedback, and consistently asking customers for reviews can become time-consuming, especially for small business owners.

We're building Zyene Reviews to help businesses streamline review collection, monitor feedback across platforms, and generate AI-powered review responses.

I'd love to hear from founders, marketers, and local business owners:

• What's the most frustrating part of managing customer reviews today?

• Do you rely on manual responses or AI automation?

• What's one feature you'd want in a review management tool that existing solutions don't handle well?

We're particularly interested in honest feedback about what works, what's missing, and what would genuinely save businesses time.

Looking forward to learning from the community!