Vitally + Intercom - Add Customer Success insights to Intercom

Hey hunters 👋 I'm Jamie, one of the co-founders behind Vitally, a Customer Success platform for B2B SaaS companies (we launched on PH last year). We are excited to launch our bi-directional Intercom integration on Product Hunt 🎉 Vitally + Intercom allows you to provide seamless Customer Success and Support with 2 of the most powerful customer tools in the market. We compliment each other quite well 😉 Intercom -> Vitally - We'll import & sync your Intercom companies, users, and conversations in Vitally and unify it with your other customer data from Segment, Stripe, Mixpanel, Gmail, and more. - We'll provide powerful reporting across all your data. Want to find customers that renew next week (Stripe), that haven't used a certain feature (Segment), and that you haven't communicated with in over 2 weeks (Intercom)? We got you! - You'll have access to every data point in our Customer Success tools and metrics: alerts, segments, workflows, custom metrics, etc. - You'll be able to view customer conversations from both Gmail and Intercom in Vitally. Vitally -> Intercom - As we enhance your customer data and as you setup alerts, segments, and custom metrics, we'll add dozens of new data points to your Intercom companies. - You'll be able to use our Customer Success insights when creating Intercom auto messages and campaigns. The end result: powerful reporting, alerts, segmentation, and workflows across your unified customer data in Vitally, and better targeted and personalized conversations in Intercom! Thanks for listening! Jamie