Memories bring back memories

Ever had to explain your missing lunch to a support bot... for the 4th time?

You call. You explain. You hang up. You call again, and the bot greets you like a total stranger. “Hi! How can I help you today?” We’ve been here. (On an empty stomach, no less).

We hated this too. So at Vaani, we built Memories: our voice agents remember your past calls and what went wrong, so every conversation picks up right where the last one left off. No repeat sob stories. No pulling your hair out. Just agents that actually get it.

Building voice agents? Give your users the gift of never having to say “as I told you last time...” ever again.


We’re hanging out in the comments, so tell us what the next feature you'd like to see is.

18 views

Add a comment

Replies

Best

I'd love to have a way to correct memories too.
I mean, If I say "that's been resolved" or "my address has changed," can the agent update the old context instead of carrying both versions into the next call?