Userback
#1 Visual feedback tool for software teams
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Jonathan Tobin

Userback - Real time customer feedback and bug tracking

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Alain Ekambi
Well thought product. This is such a crowded place. What makes you special ? Just curious here.
Jonathan Tobin
Hunter
@ekambos Hi Alain, Thanks for your feedback on our product, we really appreciate it. You're right, its a crowded place both Product Hunt and feedback products. Our product is simple to use, does one job well and is accessible to the market where others are not due to cost and trying to be too many products. Our product works on all websites, development local hosts, and images/PDF documents loaded into a browser. We have some fantastic unique features about to be launched in the next couple of weeks so stay tuned :) Thanks again, Jon
Jonathan Tobin
Hunter
Hi all, my name is Jonathan and I’m one of the co-founders of Userback. Lee (our other co-founder) and I had a vision in 2013 of a customer feedback product that could be made accessible to web designers, developers and marketers without the high costs usually associated with feedback tools. We started building a very basic widget and as time passed and life got in the way, we almost ceased productivity. Well, in January 2016, we hopped back on the development path and today have a customer feedback product that we’re extremely proud of. Having worked directly alongside a marketing department and managing website content, the ongoing iteration and feedback process was always difficult. I take notes, I sit with the Marketing Manager, I point at the screen, she updates stuff. Rinse and repeat. Userback has revolutionised this process for me and makes collecting visual feedback fun and easy. It is integrated with popular apps and we’re already starting to add more. Users have the choice of installing a chrome extension or installing the widget directly to their web project or website and will work on your dev hosts, images and even PDF’s. The thing I love about Userback is that even if you don’t have a web project to collect feedback on you can still use it. I’ve been using Userback as a mood board, I have the extension installed and anything I like on websites I visit, I use Userback to circle what I like, make a comment as a reminder and the screenshot is collected inside my Userback account. We would absolutely love to hear what you all think about Userback and we are very much looking forward to your questions and suggestions. Cheers!