Touchpoints
A Free Service Design Blueprinting Template on Figma
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Lance Weisser

Touchpoints - A Free Service Design Blueprinting Template on Figma

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This template uses TIPS, an acronym for a service design blueprinting method I created focusing on Touchpoints, Interactions, and Processes. I have used this tool in healthcare, technology, and even entertainment startups. It works!

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Lance Weisser
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I built this template to use with clients who needed a service design blueprint that focused on touchpoints and could work for both systems and technology as well as live interactions with people. I recently posted it on Figma's community pages and a fair amount of people started using it so I though I would share it with a potentially larger community here. Enjoy!
levene
Congratulations on the launch 👏 Touchpoints