What would make you trust an AI mental wellness platform?

We’re building SoulAura, an AI-powered mental wellness platform designed to provide accessible, personalised support while keeping safety and privacy at the centre.

I’d genuinely like to understand what matters most when deciding whether to trust a platform like this.

Is it:

• Clear privacy and data controls
• Transparent limitations of the AI
• Crisis escalation and access to human support
• Clinical review and safety standards
• The ability to delete or export your information
• Something else?

Your feedback would help us understand what users expect and where we should improve before growing further.