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Shake Crash Reports - Personalized crash reporting for mobile apps

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Turn your app crashes into relationship-building opportunities with your users, prevent bad reviews & fix issues fast. Personalized crash reporting harvests the power of data: Automatically see affected users, stack traces, screen recordings, network logs etc.

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Maker
I've had a blast working on this! Hope y'all will enjoy using it.
Great to avoid bad reviews ! 👍
Maker
Indeed, and keep those users happy! That's how great relationships get built.
Hi Peter, this looks like a great product. Would the crash reports also catch a ‘soft crash’ such as app restarts, memory leaks etc.?
Maker
we appreciate your question — yes, indeed it will and will report it back to you. Just as an example, here's the truncated list of exceptions & errors Shake Android SDK catches: - IllegalArgumentException - IllegalStateException - IndexOutOfBoundsException - NullPointerException - StackOverflowError - OutOfMemoryError etc. Our dev and QA teams *really* spent a ton of time developing and testing these and it works like a charm. If you'd like to try it out, don't hesitate to start chatting with us on our website through that chat bubble — we'll assist, guide and support you and your team as much as needed.
That's great projects🥰
Maker
why thanks. Make sure to join the discussion on our Public Roadmap as well.
I work in quality assurance, and pride myself on being a perfectionist. That being said, I love this tool; it will make your work a lot easier!
Maker
Thanks so much, glad you're enjoying Shake!
Great idea, great product! Hoping that you have taken into account the user's privacy during the recording of the app UI: for example by replacing sensitive inputs with some "*".
Maker
thanks, we appreciate it. Your hopes are not in vain 🤣 Shake SDK indeed offers a ton of ways to get rid of any Personally Identifiable Information before sending the ticket from your app: - you can mark any app View as Private - you can get rid of touch events from the logs - obfuscate sensitive parts of Network requests and/or responses etc. Good luck with Photobook!
Thank you! I really appreciate the different ways you allow app Developer to take into account final users privacy.
Hi Peter & Team! I love the idea to turn such a “painful” user experience like an app crash into something useful for both parties. Just trying to understand from a user perspective - when will this (maybe personalized) crash notification be shown? upon next app open event?
Maker
precisely, you got it right! (Or, you can optionally turn that crash notification *off* and still continue receiving data-rich crash reports without interrupting your app users. You choose.)
Congrats!
Maker
cheers, we hope it'll help you too avoid all the bad reviews :)
It looks use-full, I will forward this to my developers.
Maker
Thanks for that. And let them know they can always get in touch with us via that chat bubble on our website 💬
Whoa, sounds like a very useful product. Great Job! :)
Maker
why thanks! We hope it'll be useful to all of you.
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