Sendbird
AI customer experience company
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Justin Kan

Sendbird Calls - High-quality voice and video calls inside your app

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Built upon the platform that powers over a 100M MAU on Sendbird Chat, Sendbird Calls Voice API and Video API is the fastest way to integrate high-quality 1:1 voice and video calls inside your app. The product includes SDKs for Android, iOS, and JavaScript.

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Justin Kan
Hunter
Check out a new voice and video API product by Sendbird, the company co-founded by my friend John Kim.
John S. Kim
Maker
@justinkan Thank you Justin! Really appreciate the continued support from YC days!
Jiwon Jang
Damn! I think every SaaS company is considering how to add this feature, and Sendbird Calls makes it super easy. Congrats on the great launch!
John S. Kim
Maker
@jiwon_nique_jang Thank you for the kind words!
Sharath Kuruganty
Looks great, congrats on the launch. I assume Sendbird Calls are only for mobile. Any plans for to launch for web apps?
KC Kern
Maker
@5harath We already have and SDK and quickstart app for JavaScript! Built in-site calls into your web app in no time! https://docs.sendbird.com/javasc...
Doosik Bae
Awesome! Chat and Call can be built at once!
John S. Kim
Maker
@doosik_bae Thanks Doosik!
Digital Lawrence
I’m into it 👍 You could build a whole lot of TeleConference apps, for many different use cases, in a post Covid world.
KC Kern
Maker
@digitallawrence Yes, we expect many apps and websites to start thinking about real-time voice and video in the context of their own UX in the coming months and years, now that remote “in-person” work and communication is becoming more mainstream.
John S. Kim
Maker
@digitallawrence ⚡️ Thank you and right on point! 🙏
Digital Lawrence
@doshkim Welcome! 🙌
Digital Lawrence
@kckern Absolutely agree that UX designers at many companies haha, are now tasked with implementing video. We're already looking at ways to integrate 1-1 matching with experts on our platform and need a way to provide in-app/in-browser video experience, once that connection is made. So we will definitely be trying it out!
David Emanuel Sarabia
Love what John Kim and his amazing team have created with Sendbird. Super easy for developers to get up and running with chat, and now equally easy to enable voice and video calls. You guys rock @doshkim 🤘🏻
John S. Kim
Maker
@dsarabia Thank you David! Appreciate the kind words!
Mark
What is a pricing model? also how do you differentiate this product over other voice over IP product in the market?
KC Kern
Maker
@markatsendbird We follow the industry standards of charging by the minute per user, at different rates for audio and video. Minutes are prepaid. Although Sendbird Calls is not yet as mature as other products in the market, it stands out in its simplicity and focus on the developer experience. Developers can make their first call within 15 minutes of signing up.
Mark
@kckern Appreciate your answers.
Claude Sutterlin
@markatsendbird your user name is markatsendbird, isn’t this question a little disingenuous?
Mark
@claudesutterlin As you pointed out, my id explicitly represents my engagement with this company and I am aware of that. I'd like to apologize if this regarded disingenuous attempted and made you unpleasant, but I wanted to stimulate some strategic information shared to this post so people could get involved more easily.
Ibrahim Azhar Armar
I wish you had pay-as-you-use model instead of minimum commitment ranging from $400, it becomes lot easier for startup to scale, I also think your pricing structure is not easy to understand, for instance for "Starter 5K" it seems it is only for chat, and for video calls, it says talk to expert. It is kind of turn-off when pricing are not transparent. I wish this could be fixed, anyway, product seems promising, best of luck and looking forward to use it in near future.
KC Kern
Maker
@ibrahim_azhar_armar Good feedback, thank you. Calls will be going to a self-serve model soon, such that you will no longer need to "talk to an expert."
Claude Sutterlin
@ibrahim_azhar_armar yes, prices are extremely tough for startups. We used them on a project and they estimated $600/month when we wanted to go into beta. We ended up losing two weeks writing our own chat client to replace it, which was pretty annoying. I assumed a reasonable usage based pricing when I first incorporated them into the app.
JoonCheol Yang
You should note Sendbird's new voice and video API. It's Awesome!
John S. Kim
Maker
@new_user_1288284209 Thanks JoonCheol!
Min P. Hong
I've been experiencing Sendbird services for a long time. It always gives me great experience than expectations. Congrats! New products Sendbird calls.
John S. Kim
Maker
@silverdel Thank you Min! Really appreciate it!
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