"Why I built a pay-per-use AI customer service tool (instead of another subscription)"
Body:
Hey 👋 I'm Ryan. Before RespondThat I ran cross-border e-commerce stores (apparel across DE/ES/FR/IT) and a fashion brand. Every time support volume spiked, I hit the same wall: help-desk tools wanted $60–360/month per seat. As a small seller, that's a tax on growth, not a tool.
So we built the opposite: support you pay for per reply, not per seat.
💬 $0.20 / email reply
📞 $0.20 / voice minute (coming soon)
💬 $0.20 / WhatsApp conversation
🌍 EN / ES / PT / FR / DE, grounded in your real policies (no made-up answers)
🆓 25 free emails + 10 free voice min to start
Quiet months cost zero. No contract, no seat math.
We started it as an internal tool for our own stores, then realized every small/mid seller we talked to was stuck on the same problem. So we shipped it as a product.
Genuinely curious what this community thinks:
For founders here — do you pay for support per-seat, per-resolution, or wing it manually?
Would pay-per-use actually change your calculus, or is "no subscription" less important than I think?
We go live on PH soon. Roast it, ask me anything. 🔥

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