I'm Ian, the solo developer behind Pinpointed Concierge.
A bit of background: I built this because I run a separate business doing personalised wine recommendations for independent retailers. The thing that frustrates me about Shopify personalisation tools is that most of them either depend on third-party cookie data (which is increasingly unreliable), require significant manual configuration to do anything useful, or are priced for enterprise stores that already have an analytics team.
Concierge is none of those things. It uses a web pixel to build first-party behavioural profiles anonymously, segments visitors based on what they actually browse and buy, and then surfaces personalised content throughout the store. It starts doing something useful from the first install, and gets sharper as data accumulates.
I shipped this entirely solo and it launched on the App Store 10 days ago. Today is genuinely day one of putting it in front of people outside my immediate network.
A few things I would love feedback on:
Does the free tier make sense as a trial experience? (2,000 sessions/month, personalised hero and homepage recs)
Is the setup flow clear enough? Step 6, adding theme blocks via the Shopify theme editor, is the one I suspect causes the most friction.
What would make you trust this enough to install it on a live store?
Ask me anything. I'm here all day.
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