Steve Souza

One silent failure cost us 6 hours of revenue. One alert pays for a year of NotiLens.

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Six hours.

That's how long our payment webhook was silently failing before a user messaged us.

Server was up. Endpoint responding. Logs clean. Payments just quietly stopped flowing.

We were running a creator marketplace. Found out from a customer DM, not our tooling.

That night we started building NotiLens - monitoring for the failures that don't throw errors.

What it catches:

  • Cron ran. Processed 0 records. No error.

  • AI agent looped 14 times. No output. Credits burning.

  • Signup flow dead for 4 hours. Misconfigured Cloudflare rule. Revenue just stopped.

None of those showed up in error logs.

Early users are catching the same

  • broken Zapier nodes, skipped ETL steps, agent loops - all before their users do.

What we built:

Silence detection, broken flow detection, ML anomaly detection, AI agent monitoring, on-call escalation.

Push notifications to iOS and Android. SDKs for Python, Node, Go, Rust, Ruby, PHP, Java.

Would love feedback from anyone running event-driven backends, cross, AI agents, or Stripe payments.

notilens.com

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