Kugel Ear - Speech-to-text that only asks when it's unsure
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Speech-to-text for voice agents that only asks about the word it's unsure of. Your bot gets that word flagged, with the other spellings it heard, and asks once, like a person would, instead of making callers spell everything. €0.48 per hour.


Replies
How is a correction utterance (e.g. spelling out a word) processed? Does STT confidence directly influence the second transcription, or only indirectly through dialogue management?
Love the idea of a speech model that flags only the word it is unsure about and asks once, just like a person would, instead of making callers spell everything out.
The "ask when unsure" thing is so obvious in hindsight. Every transcription tool I use confidently butchers names. How often does it actually interrupt you in a normal meeting?