I fix the UX debt that's killing your SaaS (and you keep pretending doesn't exist)
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Hey PH.
I'm Tanya - I design the stuff in SaaS products that's already broken and causing support tickets.
Work with scaling teams (Deutsche Telekom, IQVIA, others) when products outgrow their original UX.
Recently wrote on HackerNoon about why SaaS pricing pages fail. It got featured as a Top Story, which apparently means I should stop lurking here and actually contribute something useful.
Running DNSK.WORK from London.
Real talk: What's the UX thing in your product you know is broken but keep telling yourself "we'll fix it later"? (Spoiler: Later never comes. I know.)
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Replies
MultiDrive
Hello Tetiana! Nice to see you here, and great story. Thank you for sharing!
I`m also curious about HackerNoon - is it similar to ProductHunt?
@tetiana_hryshmanovska Hey!
HackerNoon = editorial content platform (articles, long-form). I use HackerNoon for thought leadership content, PH for launching projects or connecting with founders/makers directly.
Are you thinking about writing or launching something yourself?
MultiDrive
@tanya_donska I'm mostly focused on launching, but I'm also interested in backlinks and spreading the word about the product, so I'm curious about other resources :)
Hey Tanya,
we should chat and maybe partner up?
Working on churn reducing AI-cancel flows that surface why customers leave.
It's one of the most overlooked levers to improve the customer relationship and save people from leaving.
-> an no product team ever has time for it
cheers from Munich
@nikoatwork Hey Niko!
Would love to chat about what you're building.
My LK: https://www.linkedin.com/in/donska/ or via https://calendly.com/tanyadonska/30min
Looking forward to it!