Does anyone actively use systems like hotline.tg for support and sales instead of classic web dashboards? What are the pros/cons so far? Would really appreciate if you could share your experience using such systems. Your feedback is extremely important to us and will help shape our roadmap.

We built Hotline.tg without leaving Telegram, and ran everything there too: lead gen, partner talks, user support, and internal updates in topic groups. When your own product feels this natural in daily ops, that s the clearest validation.