HelpHandles - Social Customer Service Performance Solutions

Hi, Dean here Founder of Help Handles, HH is all about providing transparency around social customer service on Twitter and encouraging brands to benchmark and improve their performance through publicly accessible competitor metrics and KPIs. It's been a really interesting journey so far and you can read more about my story here: http://helphandl.es/20GAP1Y - if you have any questions just let me know. Thanks!