Why sharing your business mistakes builds trust than posting revenue milestones.

When I first began sharing updates about my company I focused only on big wins. Like new revenue records and successful feature launches. I wanted to come across as a founder who had everything under control.

The engagement was okay. The comments were mostly just "great job" or "congrats." I realized I was growing a group of people who watched from the sidelines not a community of people who cared and could help.

One afternoon our payment gateway crashed. We lost dozens of customers in just a few hours. Of sweeping it under the rug I wrote a post explaining exactly what I did wrong. How I messed up the configuration. And what steps I took to fix it.

That one post got thoughtful replies and direct messages than all my revenue posts put together. Other founders reached out with their stories. Two even sent me tips that fixed the root problem for good.

Being open about mistakes shows that there’s a person, behind the product. Someone who’s learning not just showing off. That honesty makes it easier for people to connect and support you. What is one professional mistake you’ve made recently that others might learn from?