The Question I Ask Before I Give Anyone Advice

I've started asking one thing before I give anyone advice about their product. Do you want me to help you think, or do you want me to tell you what I would do?

They are completely different conversations and most of the time people want one and receive the other.

The first kind takes longer. I ask questions, reflect things back, stay out of the way. The second is fast and satisfying and almost always useless, because my situation is not their situation and I am giving them my answer to my own problem.

Which kind do you actually want when you ask for help? And which kind do you give?