When I receive negative comments, I try to respond with empathy and understanding. I know that every customer has different perspectives and experiences, and I want to respect those perspectives. As Marcus Aurelius once said, "The best revenge is to be unlike him who performed the injury." So instead of reacting negatively to negative comments, I focus on providing the best possible service and support to all of my customers. This helps me to maintain a positive attitude and continue providing excellent service, even in the face of criticism.
Negative feedback it's the best feedback. Just see the reason behind it and analyze it
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If they have good idea or comment, consider them. Otherwise, just pass by them! Negative people are like chewing gum on shoe. It is incoveniant for a time, then unsticks and you are free if you keep going on!
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