Are AI agents replacing jobs or just boring tasks? What are you seeing?

There’s a lot of noise about AI taking jobs, so I want to share what we’ve actually seen and hear what’s happening at your companies. A few patterns keep showing up:

• Nobody on our team lost their job, but focused on efficiency

• Roles change shape to become more creative

• Hiring changes quietly. Companies aren’t always firing anyone. They’re just not hiring the next support person they would have hired a year ago.

• Anything involving judgment, an upset customer, or a decision with real money behind it has stayed with humans for us.

My honest take? I think this goes way beyond “AI helps you work faster.” These agents are actually doing the work now.

So I’m curious: Has AI removed, changed, or created a role at your company? or If you’re hiring less because of AI, which roles? and What task did you expect AI to handle that it still can’t?