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2yr ago

Knowledge Hub - Power AI, agents and customers with the right content

Centralize, manage, control and optimize all of the information that powers AI, agents, and self-serve support in one place in Intercom’s brand new Knowledge Hub. Powering AI-first support with great content has never been easier!

2yr ago

Fin AI Copilot - An AI assistant for every support agent

Intercom’s Fin AI Copilot gives every support agent a personal AI assistant. Fin provides instant answers, so your team can stop wasting time and focus on what really matters: forging deeper relationships with customers.

8yr ago

Intercom Conversations 3.0 - Access all your Intercom conversations and customers

Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections.Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email.

7yr ago

Intercom on Onboarding (2nd Edition) - Onboarding isn’t a metric, it’s an outcome

Now updated and expanded with seven brand new chapters, Intercom on Onboarding shares the most valuable lessons we’ve learned from onboarding tens of thousands of our own customers, as well as building a tool to help other companies onboard their users.
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