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Intercom Real-Time - Have live conversations with users inside your apps

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Sounds very cool - whats the specific change compared to how it was before? I currently use Helpshift to talk in realtime to customers in my app.
Maker
What's new is that Intercom had never been real-time for talking to customers. Now it is. We've also added features like user presence and message responders. You can learn more here:
Was intercom for talking to customers not in real time then? Like email?
This makes doing persona development so nice. I can begin a chat with our customers right there in our control panel. One quick question will lead into a 5min chat easily. Thank you
<3 Intercom. When is this going live?
Maker
It's already live! :-)
Not seeing it yet :( Also how goes the Stripe integration? Really looking forward to that.
Maker
You should just need to refresh to get all the features. I'll reach out to you through Intercom to double-check. Strip integration is live:
We're already using this capability in our setup. It's one of those features that is you just don't know how amazing it is unless you've tried it and once you've tried it, you can't go back. it's #fiber-esque
Nice. Intercom's great. Want this in Desk so badly though.
does this work with iOS and Android?
Maker
It will soon! :)
Do you have to upgrade to a higher plan to get live updates for the customer?
Maker
That depends what plan you're now on. Real-time messaging comes as part of our Learn Pro and Support Pro packages. Just reach out through Intercom if you want us to walk you through it more detail.
I have a non-pro account :(
Congrats - great to see the continued progress!
It's seriously amazing product to interact with your users :)
Check this. :)
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