Fin
Perfect customer experiences made possible
Start new thread

Intercom Facebook integration - Read, manage & respond to Facebook messages from Intercom

by•

Add a comment

Replies

Best
Maker
Hey, I'm the Product Manager for the Support product at Intercom. We built this integration to allow our customers to be able to get even more from our team-inbox. You can now talk to customers who message you from your Facebook Page. It's now available on Support and Acquire. Happy to answer any questions you might have!
I want to sell this solution in Singapore! Pretty cool stuff!
Hi Tom would love a way for Intercom to integrate with FB page comments
Maker
Hey Ray, Yep this is exciting. Exploring some interesting options on how we can take this integration further. Will keep you updated.
supports facebook, instagram comments :)
What aren't these guys doing? Intercom is quite pricey, but you get SO MUCH! Keep up the good work guys
Maker
Glad you like the product! Will pass on the feedback about pricing to the team.
Love Intercom! This is great and I hope Facebook is thanking you for it! Customer communications from page admins seems pretty inconsistent and this should really increase engagement (as well as giving Intercom users a much more complete view on their customer interactions). Keep it coming, guys! My next suggestion, though: integrated billing/communications for multi-product teams. Would LOVE to see a more comprehensive view of customers' interactions across all our products.
Maker
Awesome feedback Andrea thanks! Glad you like the product :)
Cool feature! Any new coupons for Product Hunters ? (The last one expired a few weeks ago)
Maker
Glad you like it!
Love this and the suite of intercom products... but, a bit on the pricey side.
Maker
Awesome to hear! :) Will also pass on the feedback about pricing to the team.