What is the Friction Score and how is it calculated?

The Friction Score is a 0–100 real-time health metric for your engineering team, updated every time a new signal is detected.

Weighted inputs (rolling 7-day window):

• CI Failures — ×3

• Stale PRs — ×2

• Deployment Failures — ×2

• Flaky Tests — ×1.5

• Code Debt (FIXME/TODO) — ×1

Score ranges:

• 0–20 → Healthy, team shipping cleanly

• 20–50 → Moderate friction, worth addressing

• 50–75 → Stressed, act now

• 75–100 → Critical, immediate action needed

It's designed to give engineering managers and CTOs a single number to look at instead of five dashboards — and to make the ROI conversation with leadership much easier.