Chatty
AI-Native Customer Support Agent
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Chatty - AI-Native Customer Support Agent

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Chatty is an open-source AI customer support bot you can train on your website, files, help articles, and product data. It answers visitors instantly, captures leads, books meetings in the visitor’s time zone, and gives your team a shared inbox, analytics, ratings, and workflows. Use the hosted version or self-host it with your own stack.

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Maker
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Hey Product Hunt, I’m excited to share Chatty. We built Chatty because most small teams need fast customer support on their website, but existing tools often become expensive, closed, or too complex once you need training data, leads, booking, team workflows, and analytics together. Chatty lets you create an AI support bot trained on your website, files, help articles, and product data. It can answer visitors instantly, collect lead details, book meetings in the visitor’s time zone, and keep the full conversation history inside a team dashboard. The big difference is that Chatty is open source. You can use the hosted version for speed, or self-host it if you want more control over your data and infrastructure. Would love your feedback, especially from founders, support teams, and anyone who has tried to add AI support to their site before.
OpenAI
GPT-6 Astra Challenge
How did Astra change the scope or ambition of what you built?
Maker
Chatty uses GPT-6 Astra as an autonomous website sales agent. It takes a visitor from a question to an outcome: understanding what they need, reasoning over the company’s website and documents, finding the relevant information, asking follow-up questions when necessary, capturing their details, and taking actions such as booking a meeting. Instead of being another “chat with your website” bot, Chatty uses Astra to handle an end-to-end customer conversation and complete the next step.