BotSense
AI Calling Software for Customer Support in India
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Botsense - AI Voice Calls That Resolve 80% of India Customer Queries

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BotSense is India's AI Calling Software for Customer Support — resolving 80% of inbound queries without human agents. Handles order tracking, returns, balance inquiries, appointment bookings, and complaints in Hindi, English, and Hinglish. Replaces IVR with conversational AI. Pricing: ₹3–8/call vs ₹35–80 for human agents. TRAI-compliant. Integrates with Shopify, Zoho CRM, Razorpay. Trusted by 500+ Indian businesses in e-commerce, BFSI, healthcare, and SaaS.

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Hi Product Hunt! BotSense is India's AI Calling Sofware built specifically for customer support — resoling 80% of inbound queries without any human agents. We built this because Indian businesses were paying₹35–80 per call using human agents or clunky IVR sysems that frustrated callers. BotSense replaces all tat with conversational AI that speaks Hindi, English and Hinglish natively. Key use cases: order trackig, returns/refunds, balance inquiries, appointment bokings, and complaint resolution — all handled 24/7 t ₹3–8 per call. Trusted by 500+ businesses across -commerce, BFSI, healthcare, and SaaS. Would love fedback from the PH community!

The bilingual Hindi-English handling looks really well thought out, especially for BFSI and healthcare where switching mid-call actually happens a lot. Nice to see an India-first tool that treats regional language support as core rather than an afterthought.

Honestly the Hindi + English mix impressed me more than I expected, sounds way more natural than other bots I've tried. The 80% resolution claim is bold but the demo flow actually backed it up for me.