Building in this space, and the thing that keeps surprising me is how few apps reply including apps that clearly care about their users.
So I'm curious what the real reason is:
You reply to everything You reply to the bad ones only You used to, then stopped Never have, and it hasn't hurt you You'd like to, but the reviews are in languages you don't read
That last one is the one I keep hitting personally and I'm not sure how common it is.
BeenuLabs reads every review on the App Store and Google Play and drafts a reply in your brand voice — in the language the reviewer used, with an English translation so you can approve one you cannot read.
Nothing is published without you unless you switch auto-publish on yourself, and even then only for reviews that clear rules you set. Negative reviews are emailed to you the moment they land.
Free for 10 replies a month, no card.