Introducing Reply Quality: flag review replies that miss your quality checks

Hi there!

A repeating complaint says something about your mobile app. A repeating answer says something about you. Both to Google & Apple and your users.

That is what app reputation has become. Not the rating score your users gave you. The public record of how you answered them.

We've shipped 3 things to solve mobile app review management:

Reply Quality grades every reply you publish against your own checklist, and quotes the exact words that broke the rule. So you can check a Polish reply you cannot read. Failures land in one queue, worst first.
AppReply MAX reply agent now reasons for longer. Multi-step, calling a tool at each one: your knowledge base, past replies your team approved, your brand guidelines, release notes, then a check on its own draft before it submits. Kiss goodbye AI-sloppy canned replies.
Editable knowledge base documents. Write your product facts straight in AppReply, no file uploads, scoped to the apps they belong to. MAX picks them up on the next auto reply.

Reply Quality is available now on Pro and Ultimate. MAX and knowledge base editing are on Pro.

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