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recent
p/general
by
seren wilam
•
3d ago
What happened when I completely eliminated "friendly discounts"?
... agency, I gave a 20% "early adopter" discount to almost every client who asked for one. I told myself it was necessary to build a portfolio. In reality, I was afraid of hearing the word "no." Eventually, I was
overbooked
, underpaid, and burning out. I decided to enforce a strict no-discount policy across all services. I was expecting angry pushbacks and lost deals. Instead, most clients simply accepted the quote, and those who asked for discounts respected my polite ...
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