What tool are you using for analyzing user sessions? (e.g. FullStory, Smartlook)

Lukas deConantsesznak
8 replies
What is your tool of choice for viewing user sessions and analyzing them? Interested to hear what people are using and how they utilize them.


Ari Bencuya
UXCAM and Amplitude. Not sure if this helps you though.
Lukas deConantsesznak
@thebencuya that's perfect! How highly do you recommend the two? How do you feed data into Amplitude?
Shai Mizrahi
Smartlook! Our team uses it to improve our UX, I've found it to be really organized and clear. What do you use?
Lukas deConantsesznak
@shai_mizrahi I've most recently been using FullStory, but I've heard a lot of great things about Smartlook! Have you used both? How highly do you recommend Smartlook?
Fabian Maume
Smartlook Qualitative Analytics prefer it over Hotjar because of the retroactive analysis options.
Yael Yaari
Our team uses smartlook. We used to use FullStory and before that we used LogRocket. Were really liking smartlook now!
Lukas deConantsesznak
@yael_yaari How does Smartlook compare to FullStory? Why did you decide to switch?
Yael Yaari
@lukas_deconantsesznak it was actually due to costs, Smartlook is the most cost effective we’ve found