What do you use to collect feedback?
Victor Giurgiu
10 replies
Hello everyone,
I recently started a startup called Affistash, and I am struggling to find the right way to collect feedback form users.
I tried tools like Survicate, but I feel like it's a bit expensive for what it offers, since it costs 100$/month. I also sent some emails where I offered 1 month free in exchange for a feedback, and I had pretty decent results with that too, but I feel like in that case the reviews might not be genuine in that case.
Anyway, I wanted to see what you guys think about it, and hopefully we can spark a productive discussion about it.
Cheers!
Replies
Joan Mateo Duarte 🚀@joanduarte
Intercom but it's pretty expensive.
Share
You can create feedback forms with Decktopus, and it's much more affordable than other tools. You receive an email for every response and you can see the responses in one place & export them. Feel free to try it out!
Intercom - best tool for client feedback
Google or ClickUp forms atm.
We just launched a Feedback widget, that uses GPT-3 to analyse User Feedback 🙏
And we do have bunch of other sources, via which you can collect feedback from
https://olvy.co/integrations
Like most, was using Intercom - but it's quite expensive.
I have faced the same issue in my startups. We've always found that a committed/ paying customer has much more to share than anyone else. We went after getting customer first and then building with them. @neeraj_kumar_n - your views?
We have used Intercom, Survicate and right now we have moved to Hubspot and google forms for internal feedback. I think the important is not the tool but how you consolidate all the feedback and make it reachable for the whole company :)