What are the strategies to make a product user-friendly?
Lodovico Sella
14 replies
Making your users happy and satisfied is simply complicated. It is also the most crucial step that starts from the development stage of your product. Despite targeting the right audience we might face a setback if we don’t work on critical points that make our product user-friendly.
I feel the below mentioned points can help us with a successful approach:
- Satisfying MVP for early users
- Valuable feedback from customers
- Eye catching UI/UX design
- Providing customer support
- Speeding up the loading time of the product.
I’d love to know your feedback and suggestions in the comments.
Replies
Aphelia T.@technufllc
If possible, get your product users to be your employees. They will help you shape the product to be user-friendly and they will promote it, which is good (as it's free marketing pretty much).
Maybe that's what I'd add to your list (although it is already good enough).
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Do Research. Depending on the industry you're in and the consumers you're serving, the concept of user-friendliness or how easily your customers navigate around your products varies, Be Consistent, Keep It Simple, Your Customers Are Human. Personal Pension Providers.
I found the book Lean Customer Development incredibly helpful as a guide for getting customer feedback before you even build your product (and as you continue to evolve / improve it as well)
Understand exactly what is the customer journey. Once a user opens the app, exactly what is the journey till they close the app, nail this
An advice that I really loved from another founder was to go above and beyond for your first 1000 users to start building a cult and community around your product. I think at the beginning, when you lack resources, that's one of the best strategies I've seen has worked to make the product more easy to use for your users, more "user-friendly."