Using WhatsApp for managing Business ?
How many of you use WhatsApp (WA) as the primary communication tool for managing business ? It'd be great if you can reply with 1. Name of your business/Industry 2. Nature of use of WA for managing business - Internal communication with colleagues - Communicate with customers/clients (only information sharing) - take business actions based on WA chats with customers. for eg. confirm orders/appointments,receive payments etc. 3. Do you need some sort of a CRM within Whatsapp ?