This is the worst thing you can do in discussions.
Business Marketing with Nika
26 replies
As someone who does community management work, I see things that might not be there but are. 😀 (Inspired by my daily life when I have to read 1 or 2 hours of 💩 from the very beginning of the day.) 😀
Here are a few of them:
1️⃣ Hate comments instead of constructive criticism.
Having someone say: "your product sucks"... sorry, that really doesn't help me. Tell me what's wrong and, more importantly, WHY. Supplying a reason assures the other party that there is a fixable reason.
2️⃣ Commenting on things only at any cost, even if the comment doesn't say much.
Some people try to forcefully comment on something, just to create activity at any cost, but the comment doesn't go anywhere. ⤵️
The respondent, on the other hand, can't even have feedback on such a comment because doesn't have a clue what the author meant to say.
3️⃣ Using bots to create discussion.
This is what has been haunting me the most lately. It's fine to use modern technology to your advantage, but social networking is about being social, and personal, not robotic.
I don't care what ChatGPT thinks. I can find that site on my own. I'm interested in your opinion. If you don't have one on a given topic, you don't have to force it on yourself. (see point #2)
Instead:
✅ Join discussions that you are interested in.
✅ If you want to help, give constructive feedback with WHYs (you can use the "hamburger feedback method").
✅ Think for yourself and beware of "bot answers" as much as possible.
Yeah, it is hard to stick to these and each of us slips (we are humans).
We can practice it together. 🫶🙂
Replies
Claudiu Cogalniceanu@claudiu_cogalniceanu
Launching soon!
Yeah, the hate comments are there for “engagement”. I think it helps you more than it helps them (since comments increase your reach). I genuinely think that hate comments come from people who don’t know what they’re talking about, and genuine feedback comes in private most of the time
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@claudiu_cogalniceanu Hate comments have one "advantage" – people pay more attention to negative feelings. Something controversial is attention-grabbing and "worth of discussion". So yeah you can harvest engagement. One, let's say, a relative/friend has a national show about political discussion. People in the comment section are commenting like crazy. It has become his main income to host that show.
@claudiu_cogalniceanu Agree with you. most of the time good comments or best review comes in your inbox or over the email. this is true. then we have to ask to client please also post on SM. but negative comments always comes in product page SM comments section.
@claudiu_cogalniceanu @nitin_joshi :D yeah... many people who are satisfied do not express their appreciation so often while those who are disappointed are more likely to post on your social media wall publicly.
@claudiu_cogalniceanu @nitin_joshi couldn't agree more and most of them then do not even bother to post positive comments publicly.
Launching soon!
I sometimes feel like I'm doing point 2 when I'm commenting 'thank you' or 'I agree'.😂
@maurizioisendoorn Me too. 😃 Or on Product Hunt: Congratulations! 😃
But sometimes I had written answers and then realised: What for? 😃 It is a pointless and useless statement.
*Backspace Backspace Backspace Backspace Backspace 🤣
@maurizioisendoorn @busmark_w_nika I have to disagree here. Sometimes, writing a reply and then not hearing back can feel like screaming into the void. So, whenever I receive a 'thank you' in response, it makes me more eager to engage with that person in the future.
@maurizioisendoorn @kateryna_ostapenko_ Considering this, you are right. It can be heart-warming but on the other hand, it depends if it is honest. Because I like to support products but it happened to me (for real and literally) that one guy wanted me to post a comment under his launch (he wrote that comment and asked me to post it). 😀 I was confused by such tactics. But it is true, that this was a little bit different scenario but somehow associated it with dishonest commenting. When I comment on something, I want to do it honestly.
@maurizioisendoorn @kateryna_ostapenko_ Maybe when I was like maybe 18 or 19, I used to join various Facebook discussions where I tried to apply point 2 but it was a waste of time. I hope that those teen ages will never come back. :D
While it's important to approach discussions with a critical eye, it's also crucial to foster a constructive environment that encourages innovation and growth. Let's focus on how we can improve and support each other in our marketing endeavors, especially in dynamic fields like business marketing with Nika.
Completely agreed with you. These are the basic etiquettes of having a group conversations which most of the people not care about. We, as a responsible person, must follow basic norms as well as community guidelines.
Completely agreed with you. It's just a base for me :D
Yeah, otherwise this would be HackerNews.
@rbatista19 Is HackerNews full of hate speech? :D
While I understand the concerns raised by "Business Marketing with Nika," it's essential to approach discussions with an open mind and constructive feedback. Engaging thoughtfully can lead to valuable insights and foster a more inclusive community.